Library Life: And I Quote...Unusual Favours

I'm going to start a new series! Well, a segment within a series. Within my new "Library Life" series, I want to do an occasional segment, which I'm thinking I want to call "And I Quote..." but that might change, haha. Basically, I wanted to share some of the hilarious situations I deal with while working in a library. Some of these are very much exclusive for libraries, but a lot of them are things that people in all public service situations can relate to. So, here is my first installment of this series - let's see how it goes!

*Disclaimer: to protect the privacy of the people involved, small details and/or wording may be changed from what actually occurred, however the main content is the same.