When you request an item at a library, staff pull it off the shelf, check it in, and file it in a special location for pick-up. But, as masters of categorizing and putting items in order, you might be wondering just exactly how we file them. This brings up a few important issues in the library world:
- Ease of finding information - how easy is it for me to find your requested items when you come to collect them?
- Confidentiality - how can I protect your privacy so that other people don't know what you are taking out?
- Self-sufficiency - is there a method simple enough to allow the public to find their own items off the shelf, or must this always be done by staff?
In order to solve this dilemma, libraries have different methods for storing and sorting them, however they all follow similar principles.
Some libraries use slips of paper with a person's full name, sorting by their surname, and store them behind a counter for privacy. This is often done for smaller or more private libraries, as it requires a lot of space in a staff-only area.
Many, dare I say most, use specially coded "holds pick-up slips" that can be seen by the public. These involve some combination of a person's name as well as a number to help distinguish between similar names. So, a holds pick-up slip could have the first 3 or 4 letters of a person's last name, their first name, and perhaps, the last 4 numbers of their phone number.
Most libraries I have been to, have it actually even more secretive than that, however. Most commonly, I have seen The first 3 or 4 letters of the last name, first initial, and a short sequence of numbers. The numbers usually correspond to either a barcode or a phone number, depending on the size of the library. This allows for privacy, as well as for people to be able to find their own items.
For example, mine would be something like ROGS1234
You might wonder, how private this really is though. Let me show you!
